Which web hosting control panel do you use?

We use CPanel the most widely used control panel for web hosting clients.
CPanel is where you can:

• manage email accounts
• manage ftp accounts
• backup your site
• view site traffic statistics
• Install over 30 open source applications (including Joomla) using the Fantastico auto-installer
• password protect folders
• too many features to list all here

click here for CPanel manual
Tutorial videos are available within CPanel.
If you have any questions about using your control panel please don't hesitate to email us.

What is the most important thing I should know about Joomla? (Joomla backups)

Is there a manual for Joomla?

Beginners Guide to Joomla 1.5

There is also a Help feature in the Joomla Administrator.

Watch Flash tutorials at joomlatutorials and mambodemo.com

There are books available to help you learn Joomla.

How is content organized?

For Joomla 1.5.x
Sections >> Categories >> Articles
Articles can also be Uncategorized in which case they are not assigned to a Section or Category.

Joomla 1.6 onwards does not have Sections, just nested Categories which is more flexible.

Permissions for Folders and Files

We use suPHP (similar to phpsuexec) which means that folders and files with permission 755 will be writable by Joomla. Using permission 777 may cause errors.

Which Server and OS do you use?

We use the Apache web server running on a Linux based operating system (CentOS Linux distribution).

Unlimited Domains? How does that work?

You can add domains to your account using your CPanel.
These domains are called Add-on domains.

When you create an Add-on domain a folder is created under the web root of your main domain. This folder becomes the web root of the Add-on domain. (the folder will not appear in browser address bar)

Your main domain and Add-on domains share the same CPanel with one CPanel login.
Add-on domains have their own email accounts, ftp accounts, statistics, and can be targeted for Joomla installs by the Fantastico auto-installer.

The number of Add-ons domains that you can add to your account will depend on how much disk space and bandwidth they use.

For an Add-on domain to work the domain name must be registered and DNS pointed to our name servers. Use the same DNS that your main account domain does. It can take up to 48 hrs from the time you make the DNS change for the domain to connect.

Can I host other types of sites besides Joomla?

Sure. This hosting is great for regular HTML sites and just about any PHP / MYSQL web application.

Import Note About Paypal Subscriptions and New Credit Cards

If you change the credit card for a subscription without first adding the credit card to your Paypal account the subscription will be cancelled.
If this happens, don't worry, I can send you a new subscription sign-up link. Please write to request one.

To prevent this from happening follow these steps at Paypal:

• First, add your new card to your Paypal account.
  
• Find your existing subscription(s).
• Change the funding source on your existing subscription(s) to the new card.
• Then it is safe to remove the old card.

Tip: If some funds are transferred into your Paypal account before canceling the old card this will carry you over the time Paypal needs to approve the new card.